The Older Adult Journey
We are unique in our sector!
Over the last 10 years we have researched the key drivers of the hardest to reach & retain consumers, in particular that elusive older adult. We now offer the following modules for maximum business impact!
Attracting and Retaining the ‘Older Adult’ Module
A unique sector focus on the fitness experience of the ‘older adult’.
Including the ageing process and it’s ramifications.
Building rapport and brand loyalty.
‘Organisational Needs Analysis’ and action planning to deliver key business objectives.
Behavioural Awareness
An essential highly interactive module.
Practical tools designed to improve understanding around influencing behaviour
Improving motivation, achieving smarter results and the ability to revolutionise relationships.
Leadership & Management
Tried and tested tools and techniques to develop strategies with practical actions to address the 21st century challenges all successful leaders face.
We also deliver the following specialist qualifications:
Older Adult – Level 3 Qualification
The body & it’s ageing process.
Communication and rapport with this target group.
Programme design; how to adapt training sessions to meet a range of needs.
Exercise Referrals – Level 3 Qualification
Controlled medical conditions and commonly prescribed medications.
The implications on exercise and effective programme design.
Customer Care- Level 2 Qualification
The importance of product knowledge and meeting customer expectations.
Effective communication and key skills to deliver and exceed client expectations.
For more information regarding the Older Adult Journey please click here.